C.H. Robinson labs
Innovation driving the future of logistics
C.H. Robinson® Labs™ is an innovation incubator where the next big ideas in logistics and supply chain are created, tested, and scaled to drive smarter solutions for our customers and carriers. The Robinson Labs team collaborates with customers to create personalized solutions for shippers’ challenges with the industry’s premier technology that is built by and for supply chain experts.
Robinson Labs is already delivering customer-first solutions through sophisticated analytics and new digital connectivity that improve shipping performance for customers and carriers alike.
Trusted, simple, smart analytics
We are enhancing our online business intelligence software, Navisphere Insight®, so customers like L’Oréal and Target, can access Navisphere Insight without a login and get actionable insights to improve shipping performance against their own benchmarks. Using predictive analytics and our information advantage, Robinson Labs provides insights to customers on how to improve savings, reliability, and visibility.
“Our work with the C.H. Robinson team has helped us address some of our toughest supply chain challenges. The Insight Analytics platform and Data Science solutions have delivered actionable intelligence and supported initiatives that are driving significant savings for L’Oréal. In an environment of increasing supply chain complexity, having a partner like C.H. Robinson gives us peace of mind in knowing that our products reach our customers in a timely and efficient manner.”
– Adam Hall, Vice President of Transportation of L’Oréal
Digital connectivity
We build robust transportation management capabilities and make them accessible through leading TMS and ERP systems, starting with Oracle’s ERP and transportation management software, to make it even easier for customers to connect with us, where and how they want to buy. We seamlessly connect the capabilities of Navisphere® our leading global, multimodal transportation management system, to help our customers increase productivity and drive cost savings.
Robinson Labs created an AI assisted pricing tool, a direct digital connection between C.H. Robinson and Anheuser–Busch, that prices and accepts thousands of shipments in less than a few seconds without human interaction.
What Robinson Labs is working on now
Robinson Labs collaborates with customer and carriers to create personalized solutions for shippers’ challenges. A few solutions we’re working on now:
- Predictive ETAs
- Reducing empty miles for carriers
- Insights to reduce carbon footprint
About Robinson Labs
Our logistics experts, innovation teams, and data scientists collaborate with customers and carriers to create personalized solutions for shippers’ challenges with the industry’s premier technology that is built by and for supply chain experts. Robinson Labs works hand in hand with our technology team of more than 1,000 data scientists, engineers, and developers. Once solutions are proven, the teams work collaboratively to scale them across C.H. Robinson, benefiting our 119,000 customers and 78,000 contract carriers.
Tim Gagnon, Vice President of Analytics and Data Science at C.H. Robinson, is the leader of Robinson Labs. Under Tim's leadership, Robinson Labs is focused on identifying even more ways to bring together our technology and our information advantage to deliver solutions that reduce shipping costs, simplify processes, and drive greater reliability and visibility.